Privacy Policy

Effective Date: August 1, 2026

Welcome to Brango Casino. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services in New Zealand. By accessing or using our site, you agree to the terms described in this policy.

1. Information We Collect

We collect the following types of information:

Personal Identification Information: Name, date of birth, email address, phone number, postal address, and other similar information you provide when registering or contacting us.
Account Information: Username, password, transaction history, account balance, and preferences.
Payment Information: Credit/debit card details, bank account information, and other payment-related data necessary to process deposits and withdrawals.
Technical Data: IP address, browser type, device information, operating system, and browsing behavior on our site.
Usage Data: Information about how you use our services, including game preferences and session duration.

2. How We Use Your Information

We use your personal data for the following purposes:

To provide and maintain our gaming services.
To verify your identity and comply with legal obligations, including anti-money laundering (AML) and responsible gambling regulations.
To process transactions and manage your account.
To communicate with you about your account, promotions, updates, and support.
To improve our website and services through analysis and research.
To detect, prevent, and address fraud, security issues, or other illegal activities.

3. Legal Basis for Processing

Under New Zealand privacy laws, including the Privacy Act 2020, we process your personal information based on the following legal grounds:

Consent: When you provide explicit consent for specific uses.
Contractual necessity: To fulfill our contract with you.
Legal obligations: To comply with applicable laws and regulations.
Legitimate interests: To operate and improve our services securely and efficiently.

4. Sharing Your Information

We do not sell your personal information. We may share your data with:

Regulatory authorities and law enforcement when required by law.
Payment processors and financial institutions to facilitate transactions.
Third-party service providers who assist us in operating our business, subject to confidentiality agreements.
Affiliated companies within our group for internal business purposes.

All third parties are required to protect your information in accordance with this Privacy Policy and applicable laws.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, your data will be securely deleted or anonymized.

7. Your Rights

Under the Privacy Act 2020, you have the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal data, subject to legal and contractual restrictions.
Withdraw consent where processing is based on consent.
Object to or restrict certain processing activities.

To exercise your rights, please contact us using the details below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings. For more information, please see our Cookie Policy.

9. International Data Transfers

Your information may be transferred to and processed in countries outside New Zealand, including jurisdictions that may not have equivalent data protection laws. We ensure appropriate safeguards are in place to protect your data in such transfers.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website with a new effective date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Brango Casino Privacy Team
Email: [email protected]
Phone: +64 9 123 4567
Address: Level 5, 123 Queen Street, Auckland 1010, New Zealand

Thank you for trusting Brango Casino with your personal information.